Wireless Extenders YX500 Installation Guide Page 6

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14
Wireless Extenders
YX500-PCS Installation Guide
Troubleshooting the YX500-PCS
Base Unit LED
Operation
In most cases, problems with the YX500-PCS can be diagnosed using the
Base Unit’s LEDs.
Mode LED Settings Action
Normal / Idle
Power LED = Solid Green
Signal LED = Off
Install LED = Off
None
Call Detected
Power LED = Solid Green
Signal LED = Flashing Green
Install LED = Off
None
May only Flash at the beginning
of a call.
Oscillation – Reduced Range
Power LED = Solid Green
Signal LED = Off
Install LED = Flashing Red (20
seconds)
An oscillation was detected. The
Base Unit has corrected it, but is
operating with reduced range.
To improve range performance,
you must move the antenna(s) to
increase separation. You may
cycle power to re-check for this
condition.
Oscillation – Base Unit Shutdown
Power LED = Off
Signal LED = Flashing Red
Install LED = Flashing Red
An oscillation was detected but
the Base Unit is unable to correct
it. You must move the
antenna(s) to increase
separation and then unplug the
Power supply.
User Caution
Power LED = Solid Green
Signal LED = Flashing Red
Install LED = Off
User’s phone/device is very close
to the Base Unit. Move the
phone/device away from the
Base Unit to avoid User
Shutdown.
User Shutdown
Power LED = Off
Signal LED = Solid Red
Install LED = Off
User’s phone/device is too close
to the Base Unit. The Base Unit
has temporarily shut down to
prevent network problems.
Network Caution – Reduced
Range
Power LED = Solid Green
Signal LED = Flashing Red (20
seconds)
Install LED = Flashing Red (20
seconds)
The Signal Antenna is receiving
an excessive signal from a
nearby cell tower (probably
another service provider) and is
operating with reduced range.
Try making one or more of the
following adjustments:
1. Position the Signal Antenna so
that it is pointing slightly in the
direction of the closest tower.
2. Move the Signal Antenna to
another part of the attic.
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